How To Use Serving Citizen

www.servingcitizen.com

Hi friends

Let’s Check How it works

  1. Visit www.servingcitizen.com

  1. Download the Android Mobile application from the Google play store , on the home page or Click here to Download App

  1. After download and installing the application

  1. Users – if you are


1. SERVICE PROVIDER ( Central, State Government Organisation, NGO, Social Trust, Company or an Individual Providing any services to the Public )

2. Select the User “SERVCIE PROVIDER” and “REGISTER” - You will see a Screen with the List of Available services – Select the Services you would be providing and tap “SUBMIT” in the next screen register yourself by filling the Registration form with appropriate Information, Pls note that you can provide only the services you have selected, further after Login you can add or delete the Services Under the “SERVICES” Tab

3. After successful Registration, “LOGIN” to the Application by selecting the User “SERVICE PROVIDER” with Correct Login credentials

4. Once You Login you will be prompted to set the location of your business, You have to fix the pointer at the exact place of your business

5.Once you fix the Place of your business you have to input your business area, say for example if you are providing service upto a radius of 10 Kms from your business location, then you have to input “10” in the radius field

6 Why you need to set the radius before you enter the application?

The “Service Seekers” or “CITIZENS” you who are located within the radius of your business

area only will see your services, those are located outside your business area will not be

able to see your services or contact you – Service provider will be allowed to enter the application, Only after the Radius is set


7 You will see a Dash board with 4 Buttons named as

A. REQUESTS,

B. DELIVERY MAN

C. MY SERVICE LOCATIONS

D. MY SERVICES


Let’s see the Functionalities of these buttons


  1. “REQUESTS” - here you will view , “SERVICE REQUESTS” received from the Citizens, you can Manage and Assign these request to the “DELIEVRY MAN”

  1. “DELIVERY MAN” – here you can create and Manage your SERVICE DELIVERY MAN”- who will be delivery your services to the CITIZEN

  1. “MY SERVICE LOCATION” - Here you can add/delete your Business locations – i.e you can set Multiple business locations ( for Example you can provide your Services at Tirupur and Your Branch Office can do Services in Chennai or elsewhere in the world )

  1. “MY SERVICES” – If you wish to add any new service you can add it here

All the Request Assigned to the “DELIVERY MAN” – will be delivered by the delivery man, he will be assisted by the in-built Google Map Direction to drive to the customer Location. By this unique facility Delivery man will reach the Destination as fast as possible


DELIVERY MAN

Will be created by the “SERVICE PROVIDER” – Delivery man will be assigned task, he will carry the services to the Citizen’s Location , he will be guided to drive to the Location set by the Citizen.


CITIZEN

1. CITIZEN ( CITIZEN’S of any Nation, who needs any service )

2. Select the User “CITIZEN” and “REGISTER” - register yourself by filling the Registration form with appropriate Information,

3. After successful Registration, “LOGIN” to the Application by selecting the User “CITIZEN” with Correct Login credentials

4. Once You Login you will be prompted to set the location, you can set your current location or select the different location , note that you will able to view the services which falls around the set Location and not as per the details in the provided during registration,

5.Once you set the location you will see the “REQUEST “ page – here you can place request to service providers to deliver the service, Once you Tap “+” button you will see the list of “SERVICE PROVIDERS” in and around your location, you can Request anyone as per your choice of need, in the different tab of the same page you can view the status of your request and also you can communicate with the Service Delivery man through his Mobile



If you need any clarifications feel free to get in touch with us by email - admin@servingcitizen.com or Through whatsapp on +919489798374